Quality Statement

Quality Statement

Customer satisfaction is directly dependent upon a working philosophy
incorporating goals and objectives which support the commitment of Faisal
M. Higgi Company  to provide its Principals with services that continuously
meet their needs and exceed their expectations.

Faisal M. Higgi & Associates Co. Ltd. aims to remain a leading Shipping Agency in the Saudi Ports Western region by continuous improvement and innovation, serving Principals from all over the world.
The Company is totally committed to achieving the highest management standards with particular emphasis on efficiency, reliability, experience and trust.
High standards of work are achieved through operation of a quality system which meets the requirements of the Quality Management Standard, ISO 9001:2008
Quality is the responsibility of everyone working on behalf of Faisal M. Higgi & Associates Co. Ltd., Compliance with the Policy, Procedures, instructions, rules and regulations is mandatory and binding upon all employees.
Identify, set and achieve the quality objectives at relevant functions by providing adequate resources, training and developing human resources.
Review Quality Policy periodically.
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