Quality Statement
Customer satisfaction is directly
dependent upon a working
philosophy incorporating goals and
objectives which support the
commitment of Faisal M. Higgi
Company to provide its Principals
with services that continuously meet
their needs and exceed their
expectations.
Faisal M. Higgi & Associates Co.
Ltd. aims to remain a leading
Shipping Agency in the Saudi Ports
Western region by continuous
improvement and innovation, serving
Principals from all over the world.
The Company is totally committed
to achieving the highest
management standards with
particular emphasis on efficiency,
reliability, experience and trust.
High standards of work are achieved
through operation of a quality
system which meets the
requirements of the Quality
Management Standard, ISO
9001:2008
Quality is the responsibility of
everyone working on behalf of Faisal
M. Higgi & Associates Co. Ltd.,
Compliance with the Policy,
Procedures, instructions, rules and
regulations is mandatory and
binding upon all employees.
Identify, set and achieve the quality
objectives at relevant functions by
providing adequate resources,
training and developing human
resources.
Review Quality Policy periodically.
